Senior Pre Billing Analyst
Company: Greatcall
Location: Novi
Posted on: February 20, 2021
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Job Description:
POSITION: Commercial Senior Prebilling Analyst DEPARTMENT:
Commercial Billing Operations REPORTING SUPERVISOR: Commercial
Prebilling Supervisor DIRECT REPORTS: No FLSA: Non-Exempt
EMPLOYMENT STATUS: Direct Hire TRAVEL REQUIREMENTS: Not Applicable
SCHEDULE: Standard business hours ABOUT THE TEAM The Commercial
Billing Operations Group is passionate and driven to succeed in
delivering exceptional quality and service to our Consumer and
Commercial wireless customers. This teamas main responsibilities
include managing 70+ billing cycles, claim uploads, collections and
payments of our customer base. They work closely with other
divisions within Billing Operations as well as other departments at
CST including the Care Center, Accounting and Information Systems
teams. ABOUT THE JOB As a Senior Prebilling Analyst, your primary
responsibility will be to oversee all the prebilling tasks required
in order to generate an accurate recurring charge on the
subscriberas invoice/claim, which includes audit reports. They will
provide daily support and coaching to the Prebilling Analysts
including daily operational workflows, training and feedback.
RESPONSIBILITIES aC/ Provide mentorship and training (for both new
employees and existing staff) to the team by answering questions,
reviewing SOPs, and QA reporting aC/ Ensure that the reports used
for eligibility verification are reviewed and processed timely and
accurately aC/ Monitor the Billing Qs assigned to the Prebilling
Analysts, ensuring accurate and timely follow through aC/ QA the
bill cycle adjustment files (M1) to resolve account errors before
daily billing cycles are run, bad debt adjustments (in RPM) aC/
Verify that outreach for expired authorizations is occurring in a
timely fashion aC/ Provide recommendations to BOPs leadership on
new functionality that would enhance the tasks of the financial
processing analyst aC/ Ensure that eligibility is checked on
non-automated accounts aC/ Oversee the working of the daily bandit
report and ensure timely and accurate follow through aC/ Manage and
provide resources in allocating unapplied payments or entering cash
batches as needed aC/ Provide support on small billing projects as
needed aC/ Support management by helping to create and maintain a
positive work environment, being open and flexible to change, and
encourage the development of team members aC/ Other duties as
assigned QUALIFICATIONS Education: Associates degree preferred or
equivalent experience Experience: aC/ 2 years of experience in
medical billing or financial services required aC/ 2 years of
experience billing (including working billing Qs, billing audits)
Knowledge/Skills/Abilities: aC/ Computer skills including typing
and prior experience using Microsoft Office Suite with emphasis on
Excel skills Personal Attributes: aC/ Customer focused aC/
Listening skills aC/ Tenacious aC/ Highly organized aC/ Ability to
learn on the fly aC/ Results oriented aC/ Problem solving skills
aC/ Ability to learn new technologies quickly
Keywords: Greatcall, Novi , Senior Pre Billing Analyst, Accounting, Auditing , Novi, Michigan
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