Senior Pre Billing Analyst

Company: Greatcall
Location: Novi
Posted on: February 20, 2021

Job Description:

POSITION: Commercial Senior Prebilling Analyst DEPARTMENT: Commercial Billing Operations REPORTING SUPERVISOR: Commercial Prebilling Supervisor DIRECT REPORTS: No FLSA: Non-Exempt EMPLOYMENT STATUS: Direct Hire TRAVEL REQUIREMENTS: Not Applicable SCHEDULE: Standard business hours ABOUT THE TEAM The Commercial Billing Operations Group is passionate and driven to succeed in delivering exceptional quality and service to our Consumer and Commercial wireless customers. This teamas main responsibilities include managing 70+ billing cycles, claim uploads, collections and payments of our customer base. They work closely with other divisions within Billing Operations as well as other departments at CST including the Care Center, Accounting and Information Systems teams. ABOUT THE JOB As a Senior Prebilling Analyst, your primary responsibility will be to oversee all the prebilling tasks required in order to generate an accurate recurring charge on the subscriberas invoice/claim, which includes audit reports. They will provide daily support and coaching to the Prebilling Analysts including daily operational workflows, training and feedback. RESPONSIBILITIES aC/ Provide mentorship and training (for both new employees and existing staff) to the team by answering questions, reviewing SOPs, and QA reporting aC/ Ensure that the reports used for eligibility verification are reviewed and processed timely and accurately aC/ Monitor the Billing Qs assigned to the Prebilling Analysts, ensuring accurate and timely follow through aC/ QA the bill cycle adjustment files (M1) to resolve account errors before daily billing cycles are run, bad debt adjustments (in RPM) aC/ Verify that outreach for expired authorizations is occurring in a timely fashion aC/ Provide recommendations to BOPs leadership on new functionality that would enhance the tasks of the financial processing analyst aC/ Ensure that eligibility is checked on non-automated accounts aC/ Oversee the working of the daily bandit report and ensure timely and accurate follow through aC/ Manage and provide resources in allocating unapplied payments or entering cash batches as needed aC/ Provide support on small billing projects as needed aC/ Support management by helping to create and maintain a positive work environment, being open and flexible to change, and encourage the development of team members aC/ Other duties as assigned QUALIFICATIONS Education: Associates degree preferred or equivalent experience Experience: aC/ 2 years of experience in medical billing or financial services required aC/ 2 years of experience billing (including working billing Qs, billing audits) Knowledge/Skills/Abilities: aC/ Computer skills including typing and prior experience using Microsoft Office Suite with emphasis on Excel skills Personal Attributes: aC/ Customer focused aC/ Listening skills aC/ Tenacious aC/ Highly organized aC/ Ability to learn on the fly aC/ Results oriented aC/ Problem solving skills aC/ Ability to learn new technologies quickly

Keywords: Greatcall, Novi , Senior Pre Billing Analyst, Accounting, Auditing , Novi, Michigan