Receptionist - State Farm Agent Team Member

Company: Paul Donnelly - State Farm Agent
Location: Flint
Posted on: February 16, 2026

Job Description:

Job Description Job Description Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our offices, led by State Farm Agent Paul Donnelly since February 2011, are supported by a dedicated team of seven fully licensed team members who share a commitment to exceptional service and meaningful customer relationships. We take pride in creating a workplace where employees feel appreciated, offering benefits such as a 401k with employer match, three weeks of paid time off, and all major holidays off. What truly defines our agency is our focus on helping customers reduce liability risks, protect their income, and build long-term financial security through smart, tax-advantaged strategies. We stay connected to our community through local chambers of commerce and various events, which helps keep our culture grounded in quality work, genuine connection, and a passion for protecting what matters most. If youre looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you. ROLE DESCRIPTION: Paul Donnelly - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects. QUALIFICATIONS: Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.

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