Customer Care Representative
Company: Stefanini Group
Location: Wayne
Posted on: April 4, 2026
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Job Description:
Details: Stefanini Group is hiring! Stefanini is looking for an
Customer Care Representative in Wayne, MI 48184 For quick Apply,
please reach out to Ashish Gupta, call 248 582 6546/ email:
ashish.gupta@stefanini.com Job Title: Customer Care Representative
Location: 38303 Michigan Ave Wayne, MI 48184 Shift Timings: M-F;
6:00 AM to 03:00 PM; 1 Hour Lunch Potential for 90 days to hire for
the right fit Potentially some weekends as needed Qualifications:
Have High School Diploma (or GED), Bachelor's preferred. Have
ingrained safety mindset, excellent interpersonal and communication
skills. Employ your strong mechanical aptitude and attention to
detail. Have knowledge in following written procedures, work
instructions and JSAs and proficiency with the Microsoft Office
product suite. Leadership potential and flexibility that showcases
a willingness to work shifts and weekends when necessary. Details:
Responsibilities: Supporting the daily operation of CLIENT products
in a Customer Automotive Assembly Plant. Providing on-site
technical and application expertise of product performance
including color management, defect identification, and corrective
action if necessary. Assuring product performance meets or exceeds
customer expectations and supports business objectives to become
the customer's supplier of choice. Responding to customer
requirements, enforcing product quality/performance specifications,
and supporting new product/application development. Supports the
efforts of a CLIENT sales/technical team to assure value to the
customer for product technical support, problem investigation,
analysis, and resolution. Managing existing relationships and
developing new ones. Stefanini takes pride in hiring top talent and
developing relationships with our future employees. Our talent
acquisition teams will never make an offer of employment without
having a phone conversation with you. Those face to face
conversations will involve a description of the job for which you
have applied. We also speak with you about the process including
interviews and job offers. About Stefanini Group The Stefanini
Group is a global provider of offshore, onshore and near shore
outsourcing, IT digital consulting, systems integration,
application, and strategic staffing services to Fortune 1000
enterprises around the world. Our presence is in countries like the
Americas, Europe, Africa, and Asia, and more than 400 clients
across a broad spectrum of markets, including financial services,
manufacturing, telecommunications, chemical services, technology,
public sector, and utilities. Stefanini is a CMM level 5, IT
consulting company with a global presence. We are CMM Level 5
company. LI-AG1 LI-ONSITE
Keywords: Stefanini Group, Novi , Customer Care Representative, Customer Service & Call Center , Wayne, Michigan
