Two-Way Radio Field Technician
Company: BearCom Communications
Location: Novi
Posted on: February 22, 2021
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Job Description:
As a Radio Technician you will be responsible for optimizing,
maintaining, trouble shooting and repairing analog and digital Two
Way Radios and other wireless communication systems at the customer
site and/or our BearCom facility. Duties include installation,
preventative maintenance, testing, repairing, and modifying various
2-way radio infrastructures, wireless messaging systems, or
wireless broadband solutions. We perform system design,
troubleshoot, program, and install radio equipment and wireless
systems for a variety of customers. Wireless communications systems
include: complex radio systems for public safety and enterprise
customers. Our Technicians must have excellent communication
skills, be motivated, customer service oriented and have a
professional attitude and appearance. RESPONSIBILITIES -Install,
maintain and provide technical support and service of wireless
communications equipment such as: UHF/VHF and 800/900 MHz analog
and digital systems. Operating mobile, portable radio equipment,
dispatch consoles, and microwave systems, using both conventional
and trunked radio technologies. -Diagnose, troubleshoot, repair,
and resolve wireless communication equipment problems with
customers in a positive and efficient manner. -Repair customer
equipment by replacing defective modules or components through
standard troubleshooting procedures and practices. -Ability to
diagnosis and repair public address systems and BDA systems.
-Recommend appropriate hardware and peripheral equipment that meets
customer requirements. -Provide hands-on and oversight of
communications equipment and peripheral hardware installation such
as base stations, repeaters, mobile devices, portable devices,
wireless broadband devices, and video/camera equipment. Analyze and
comprehend diagnostic test results in order to repair and program
radios and wireless equipment. -Deliver and execute customer
Functional Acceptance Test Plans (FATP), perform and document
results of site surveys and assessments per defined customer
requirements in pre-sales delivery and post installation. -Work
with customers to prepare quotes, bids, and schedules for
completing installation and repair tasks. -Make minor modifications
to electronic circuitry per customer requests and/or deploy factory
software/firmware updates. -Some travel and on call maybe required.
QUALIFICATIONS -Field Service Technician experience in diagnosing,
repairing, programming, and installing Motorola, Kenwood, ICOM,
Vertex equipment in the 2-way radio wireless and /or communication
field. -Extensive knowledge/understanding of 2-way radio theory, RF
propagation characteristics at various frequency bands and
communications systems. -Ability to interpret schematics,
blueprints, and diagrams. -Knowledge of battery backup systems,
base stations, repeaters, multicouplers and duplexers, basic TCP/IP
principles and NIC programming. -Proficiency in operating various
test equipment including but not limited to, spectrum analyzers,
system analyzers, watt meters, TDRs, FDRs, and multi-meters.
-Proficiency with MS Office Suite, such as Microsoft Word and
Excel. -Must be willing to get CET Certification -2 year Associate
degree in Electronics Technology or equivalent. -R56 Certified
Installer a plus -Certification in various MotoTRBO products and
systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect,
etc.) a plus. -Knowledge of audio, RF, digital, and microprocessor
electronic circuits found in communications equipment at the
component level. -Must have a valid driver's license and proof of
insurance. -Background checks are part of the hiring process, which
may include a Motor Vehicle Check. BearCom offers competitive
compensation to all of its employees as well as comprehensive
benefits which include: Medical, Dental, Vision, 401k,
Paid-Time-Off, Holiday pay and much more. BearCom is proud to be an
equal opportunity workplace free from discrimination and
harassment. We seek to recruit and retain the most talented people
from a diverse candidate pool and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, disability status, protected
veteran status or any other disability protected by law. All
employment is decided based upon qualifications, merit and business
need.
Keywords: BearCom Communications, Novi , Two-Way Radio Field Technician, Engineering , Novi, Michigan
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