Network Operations Engineer

Company: Advantage Resourcing
Location: Novi
Posted on: January 4, 2022

Job Description:

Position: Network Operations Engineer Location: Palo Alto, CA (100% onsite) Job Type: Full-time, Contract

Summary: - Provides operational support to the enterprise network infrastructure by solving complex problems, developing and implementing network and communications systems, and supporting the development of expertise in others to promote optimal operation of the network and communications systems. The focus of this job is to service internal customers, usually at the manager or employee level. They may also share their expertise with others in the organization and assist others in fulfilling their commitments.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT NOT ARE LIMITED TO: Deal with complex issues and managing problems
Interact with internal customers via email, chat and phone to understand and resolve issues and problems related to network and communication services.
Ensure that all issues and problems are resolved either directly or through other teams until the problem is resolved.
Update documentation of issues and problems so that future issues can be addressed more efficiently and optimally, which includes training junior level engineers.
Production Implementation
Support the design, development, documentation, production implementation, and operation of network and communication systems, including prototypes Detailed system monitoring
Check the operational performance of the system using manual or automated reporting procedures. If any parameter is outside of the specified range, a problem will occur and be managed. Major system changes based on supporting documentation, processes, and training
Implement changes to network and communication systems in accordance with documented procedures and training.
Generate and distribute detailed reports
Perform manual and/or automated reporting procedures and distributing reports to prescribed and documented groups and individuals.
Evaluating reports for individual parameters that deviate from the prescribed scope and raising issues with management when found. Reliability and Time Management
Complete assigned tasks predictably and on time. Ability to prioritize assigned tasks and organize activities for optimal results.

QUALIFICATIONS: Bachelor's degree (or equivalent) in Computer Science, Information Technology with at least 5 years of experience in a related field.

About Advantage Resourcing

Advantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Resourcing is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

Keywords: Advantage Resourcing, Novi , Network Operations Engineer, Engineering , Novi, Michigan