Account Manager
Company: Shape Corporation
Location: Novi
Posted on: January 12, 2021
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Job Description:
Position Summary: Help develop and implement business
development strategies, plans and programs geared towards existing
and new regional markets. Execute (and coach others to execute as
needed) business development and account management activities that
optimize growth and profitability for a given regional market
segment. Essential Job Functions include, but not limited to, the
following: Assist in developing detailed growth strategies for the
region by understanding competitiveadvantages/disadvantages of our
product and service offerings. Contribute to the identification and
development of new business opportunities within the region. Help
prepare business cases for new opportunities. Support key
relationships with customers, particularly in purchasing, design,
engineering, and advanced product development. Participate in
customer LTA negotiations and commercial pricing strategy
discussions. Provide technical support to customers and help
resolve customer disputes and escalations. Update and maintain
relevant documentation, including: quotes, customer price breakdown
forms, cost sheets, price information, and commercial pricing
strategies. Maintain account information for customers, including:
cadence charts, organization charts, custome debits/credits, and
customer scorecard. Present data to and respond to requests from
customers in a professional, timely, and accurate manner. Create
innovative solutions for our customers through experience and
creativity. Evaluate quoted prices in light of changed
specifications. Review and identify discrepancies related to costs
for labor, raw material, purchase parts, and purchased operations.
Conduct tool invoicing and maintain quote records for all projects.
Lead cross-functional development projects. Support business unit
strategic planning, sales forecasting, and budgeting. Contribute to
new service assessments, marketing research and literature
development, including competitor analyses, market trend analyses,
and cost benchmarking analyses. Drive cost optimization actions for
maximum profitability. Review and scrutinize Plex inputs and
outputs with account financial manager. Complete NPV/IRR analyses
and advanced product development inputs. Leverage EC management to
improve IRR/margins. Support BPP phases and challenge design
assumptions from the engineering team. Execute VAVE strategy
internally and external with the customer. Manage the win/loss
database. Identify new applications for existing Shape
product/process technology. Support collaboration with Shape SAP
and JV partners. Provide direction and coaching to less experienced
team members. ontribute to recruiting and talent management
activities for less experienced team members. dentify and train a
back-up(s) to manage key tasks when absent. Additional functions
not specifically outlined in this position description as directed
by the leader. Position Skills and Experience Requirements: To
perform this job successfully, an individual must be able to
perform each essential duty effectively. The requirements listed
below are representative of the knowledge, skill and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform essential job functions. A
minimum of five years of experience in engineering or sales
preferably in the automotive industry. A Bachelor's Degree in
Business or Engineering. A Master's Degree preferred. Previous
experience with Shape's manufacturing processes and materials.
Proven ability to build trusted relationships at all levels of the
organization, internally and externally. Past experience developing
sales strategy and processes. Proficient in BPP, MPR, DFM and VSM
analysis. Advanced proficiency in negotiation and stakeholder
management. Advanced proficiency in problem-solving and continuous
improvement. Advanced proficiency in Microsoft applications and a
company ERP. Prior experience coaching or mentoring others. Ability
to travel domestically and internationally up to 20 percent of the
time.Complex Problem Solving, Microsoft Office, Billing Software,
Strong Communication And Presentation Skills, Customer Service
Keywords: Shape Corporation, Novi , Account Manager, Executive , Novi, Michigan
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