Manager, Sales Operations

Company: BrassCraft Manufacturing
Location: Novi
Posted on: January 12, 2022

Job Description:

Job DescriptionExciting opportunity to stand up Sales Operations and build a strong team to enable our sales force to operate efficiently through the integration of tools, analytics, and best practices. Sales Operations: the team that handles the non-selling tasks inherent in the sales process. Current structure: Sales Analysts, a Sales Coordinator and the Customer Experience division. This focus of this team includes generating leads, outlining sales territories, setting up incentive programs, managing sales analytics, and implementing enhanced metrics/scorecards to over-serve our key customers. The Sales Operations Manager, will be a player/coach, leading a team responsible for managing internal inventory allocations, collecting internal sales data, proactively analyzing critical trends, and presenting those trends to the sales organization with proposed directional changes. Opportunity to play a significant role in developing the sales reporting process by creating new tools, metrics, and methodologies that will improve our understanding of the business. Job Summary: Manages operational processes meant to improve the efficiency of the sales force. Job Duties: Oversees existing applications related to sales force operations or automation. Develops quote to order processes meant to improve efficiency and increase customer satisfaction. Builds reports -detailing pipelines, forecasts, efficiency, quota attainment, or other sales metrics. Assists in territory planning by analyzing territory potential. May assist with sales incentive program administration. Experience and Education:

• Extensive knowledge of the field's concepts and principles
• Performs sophisticated tasks and builds established processes to standardize the tools/processes of sales
• Passionate about the development and implementation of established policies and procedures
• Ability to lead through influence with input on departmental budgeting, strategic planning, and procedural change
• Bachelor's Degree in business, or related field (MBA preferred)
• Minimum of 6 years of experience
• Prior experience leading a diverse team of professionals including leadership of various career levels Competencies:
  • Self-starter who can develop and implement solutions with minimal instruction
  • Ability to identify and operate independently on projects
  • Thrives in a dynamic team environment, exhibiting ability to be flexible and a strong team player
  • Ability to build collaborative relationships -and lead through influence BrassCraft Manufacturing Company is a leading manufacturer and distributor of high-quality water and gas flow control products, plumbing service and repair parts, and drain cleaning and plumbing hand tools for the new construction and repair/remodel markets. Headquartered in Novi, Michigan, Brasscraft supports a wide array of channel partners including wholesalers, retailers and specialty dealers, who serve residential and commercial markets across the Americas. Brasscraft has set the plumbing standard for 75 years, with industry leading brands including BrassCraft -, Plumbshop -, and Cobra -. #ZRCompanyBrassCraft Manufacturing Company Full time Masco Corporation (the "Company") is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.Masco Corporation is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: -E-verify Right to Work Poster: -, - #LI-DNI -#CB

Keywords: BrassCraft Manufacturing, Novi , Manager, Sales Operations, Executive , Novi, Michigan