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Project Manager

Company: Experis
Location: Novi
Posted on: September 24, 2022

Job Description:

Project Manager - ERP Implementation The ERP Implementation Manager will be responsible for analyzing, planning, and driving the implementation of the Enterprise Resource Planning (ERP) solution using PLEX. The Project Manager (PM) will help to execute and improve the key service delivery processes for this project and ensure that the correct metrics and Key Performance Indicators are in place. The role of the Project Manager is to execute the project and deliver the desired outcomes in an effective and profession manner, ensuring that the Organization's infrastructure and services are aligned with, and support, its strategic objectives. The PM will initiate the project and do the project planning, execution, control; and close the project, once all the identified and agreed scope of work is implemented and tested for quality. Activities and Tasks The Project Manager will be responsible for the overall successful delivery of this project including its support, operations, and key vendor relationships. Your responsibilities would include, but not be limited to, the following:

  • Understanding the project scope, schedule, deliverables; and working closely with internal stakeholders to recognize their needs and expectations
  • End to end program management - project initiation, planning, execution, control, and closure
  • Collaborating effectively with internal stakeholders, both in-person and through remote working models as needed
  • Interfacing with the ERP implementation partner who will work remotely
  • Transition and change management - pre, during and post project implementation
  • Project stakeholder management - working closely with internal and external stakeholders
  • Partner relationship management - maintaining a healthy working relationship without compromising on deliverables and outcomes
  • Project scope and schedule management
  • Driving periodic project reviews and mitigating risks with due diligence and a data driven approach
  • Escalating project issues to the senior management when needed
  • Contributing to the delivery of all aspects of the project and services: controlling and reporting on project activities, systems and information security
  • Driving accountability and continual service improvements - reviewing support practices, performing trend analysis on key operational metrics, ensuring a high focus on end-to-end project delivery
  • Reporting, analyzing, and resolving issues related to the implementation, stakeholders, and project operations that may impact service quality; ensuring that stakeholders' questions and problems are resolved properly and quickly
  • Improving support experience for quality results by studying, evaluating, and redesigning processes, establishing and communicating service metrics, monitoring and analyzing results, and implementing changes
  • Using and creating knowledgebase articles based on new product information, support incidents, and/ or common or critical issues
  • Implementing process optimization, improvements, and modernization initiatives where appropriate
  • Identifying process inefficiencies and compliance issues, and implementing strategic solutions
  • Participating actively and collaborating within the IT team, providing feedback on current day to day activities, and recommending improvements
  • Participating in all activities of Institution-Building at IIHS; carrying out tasks as assigned by IIHS; and travelling on IIHS work within the country as and when needed.Structure and Reporting The Project Manager - ERP Implementation will be an External Consultant coordinating with Senior Management, and will be required to collaborate effectively with a diverse group of internal teams and external individuals/organizations. Requirements
    • A Bachelor's and/or Master's degree in related field with 7+ years of work experience, including a minimum of 3 plus years in a project management role
    • Experience as the Project Manager of ERP implementations or other large system implementations.
    • Professional certification such as PMP from PMI will be highly preferred

Keywords: Experis, Novi , Project Manager, Executive , Novi, Michigan

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