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Strategic Account Manager

Company: Lineage Logistics
Location: Novi
Posted on: September 25, 2022

Job Description:

Serve as a critical role in the total customer experience, working to expand and retain the company's largest and most strategic business relationships and work across business lines within your assigned accounts and cross functionally within the company. KEY DUTIES AND RESPONSIBILITIES

  • Develop Continuous Improvement Roadmaps (CIR) and Strategic Growth Plans for your assigned accounts in partnership with the Sales Leader
  • Identify and pursue new business opportunities and products not under contract with your assigned accounts
  • Increase customer retention and profitability by identifying opportunities to reduce waste, seamlessly on-board new business, manage compliance to Key Performance Indicators that allow the right to grow with your assigned accounts
  • Follow the appropriate methodologies for selling and account management strategy
  • Focus on customer retention and satisfaction across all facilities and lines of business
  • Conduct regular business reviews with assigned accounts and provide volume forecasts to operations business partners ADDITIONAL DUTIES AND RESPONSIBILITIES MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)
    • Bachelor's degree in related field or related experience
    • 5 years account management, business development, or sales-related field
    • Respected industry leader with strong market credibility gained through integrity when interacting with key stakeholders
    • Proficient computer skills including Microsoft Office Suite
    • Experience with a regimented Continuous Improvement Structure
    • Experience in contract negotiation, navigating complex organizations, and demonstrated success in meeting sales or equivalent goals
    • Ability to travel up to 50% Why Lineage? This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members. Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law. Benefits Lineage provides safe, stable, reliable work environments, competitive pay, excellent Health and Dental benefits, 401K, and Paid Time Off and Sick Days

Keywords: Lineage Logistics, Novi , Strategic Account Manager, Executive , Novi, Michigan

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