Clinic Service Representative- Novi- Gastro- Full Time

Company: Henry Schein
Location: Novi
Posted on: May 27, 2023

Job Description:

GENERAL SUMMARY:

• Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge.
• Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups.
  
  EDUCATION AND EXPERIENCE REQUIRED:
  
  • High School Diploma or equivalent.
  • Required to perform calculations, complete forms, extensively utilize computer information system.
  • Familiarity with clinic environment preferred.
  • Demonstrated ability to work with detailed information.
  • Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel.
  • Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs.
  • Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office.
  • Ability to work successfully in a fast-paced environment with frequent interruptions.
  • Ability to work within a team setting and be supportive of team members.
  • Successful completion of yearly competencies.
  • Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer).
  • Ability to work effectively with populations of diverse backgrounds and ages.
  • Dependable and punctual. Strong organizational skills and ability to multi-task.
    
    Additional Details
    
    This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
    
    Overview
    
    Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a
    
    $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites
    
    including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and
    
    other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system
    
    now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one
    
    of the nation's oldest physician groups. An additional 2,200 physicians are also affiliated with the
    
    health system through the Henry Ford Physician Network. Henry Ford is also one of the region's
    
    major academic medical centers, receiving between $90-$100 million in annual research funding and
    
    remaining Michigan's fourth largest NIH-funded institution. Also an active participant in medical
    
    education and training, the health system has trained nearly 40% of physicians currently practicing
    
    in the state and also provides education and training for other health professionals including nurses,
    
    pharmacists, radiology and respiratory technicians. visit HenryFord.com.
    
    Benefits
    
    Whether it's offering a new medical option, helping you make healthier lifestyle choices or
    
    making the employee enrollment selection experience easier, it's all about choice.Henry
    
    Ford Health has a new approach for its employee benefits program - My Choice
    
    Rewards.My Choice Rewards is a program as diverse as the people it serves.There are
    
    dozens of options for all of our employees including compensation, benefits, work/life balance
    
    and learning - options that enhance your career and add value to your personal life.As an
    
    employee you are provided access to Retirement Programs, an Employee Assistance Program
    
    (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness,and a whole host of other benefits and services.Employee's classified as contingent status are noteligible for benefits.
    
    Equal Employment Opportunity/Affirmative Action Employer
    
    Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
    
    committed to the hiring, advancement and fair treatment of all individuals without regard to
    
    race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
    
    weight, marital status, family status, gender identity, sexual orientation, and genetic information,
    
    or any other protected status in accordance with applicable federal and state laws.

Keywords: Henry Schein, Novi , Clinic Service Representative- Novi- Gastro- Full Time, Healthcare , Novi, Michigan