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Retail Floor Ready Associate, Full Time: Twelve Oaks Mall

Company: Macy's
Location: Novi
Posted on: November 21, 2020

Job Description:

Overview: -- The Floor Ready Associate is responsible for checking all receipts entering the building for vendor noncompliance. Perform other duties as assigned. -- Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may--pick up using the self-scheduling tool.-- Details on Macy's schedule options are available during the interview process. -- Essential Functions:---

  • Provide an exceptional customer shopping experience by ensuring both the in store and online customer are always the #1 priority. ---
  • Service the customer in a helpful and friendly manner including POS transactions, credit and Plenti enrollment, and helping her to find what she is looking for. ---
  • Collaborate with Managers, Leads and Associates throughout the store to deliver a clean, neat and easy-to-shop store environment; maintain sales floor and fitting room recovery standards. ---
  • Support Omni Channel initiatives and be open to learning new technology.
  • Maintain a working knowledge of the Floor Ready Best Practice. ---
  • Review vendor boxes for non-compliance issues; submit charges accordingly using the MC9090 RF Handheld. ---
  • Perform floor audits on merchandise that was not opened or may have been missed on the receiving dock. ---
  • Take photos and communicate any issues outside the scope of the designated audits via phone, email to the Store Operations Analyst and review on weekly team conference calls.
  • Understand receiving and processing team functions to better communicate vendor issues that need to be addressed; partner with the processing team to resolve audit findings.---
  • Check email every day and participate in conference call for updates.
  • Perform special projects concerning floor ready program as needed.---
  • Flex into other areas, as business needs dictate, after floor ready duties are performed.
  • Communicate with Operations Manager and Merchandise Team Manager on any merchandise or system issues. ---
  • Perform these functions in an efficient manner; flex between tasks as directed by Supervisor.
  • Adhere to Asset Protection and inventory control and compliance procedures.
  • Ensure that shortage prevention initiatives are executed.
  • Regular, dependable attendance and punctuality. --Qualifications: -- Education/Experience:
    • Some prior receiving and processing experience desired.
    • Must have basic knowledge of computer, email, and camera.
    • Must be able to use MC9090 gun.
    • Knowledge of Excel desired. Communication Skills:
      • Excellent written and verbal communication skills.
      • Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills:
        • Basic math functions such as addition, subtraction, multiplication, and division.
        • Able to use a calculator. Reasoning Ability:
          • Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands:
            • This position involves constant moving and standing. Involves standing for at least two consecutive hours.
            • Involves lifting at least 30 lbs.
            • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.
            • May involve reaching above eye level.
            • Involves close vision, color vision, depth perception, and focus adjustment. Other Skills:
              • Ability to collaborate and function as a member of a team.--
              • Must possess a strong sense of urgency.
              • Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours:
                • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays. This job overview is not all inclusive.-- In addition, Macy's, Inc. reserves the right to amend this job overview at any time.-- Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.-- Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with----and--. ----

Keywords: Macy's, Novi , Retail Floor Ready Associate, Full Time: Twelve Oaks Mall, Hospitality & Tourism , Novi, Michigan

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