Customer Service Advisor
Company: greatcall
Location: Novi
Posted on: February 25, 2021
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Job Description:
Job DescriptionSummary: : CST is currently seeking full time
professionals to provide high quality customer care through problem
resolution and effective troubleshooting of our customersa life
saving devices. Team members in our Customer Service Department are
responsible for outbound calls as well as answering inbound
telephone inquiries from our partners, customers, emergency
personnel, case managers, and those who care for our seniors.
Ensuring our customers inquiries are answered accurately, timely,
and with the utmost patient empathy and quality are critical
components of our Care Center. Join our unique culture and show us
you can aWork Hard and Play Harda just like we do! QUALIFICATIONS:
* Bi-lingual in Spanish/English strongly preferred * Ability to be
flexible with work schedule * Deep compassion for older adults, as
well as physically and medically at risk individuals * Positive
attitude with a willingness to contribute to the team on all levels
* Ability to handle routine and repetitive tasks at varying paces *
Ability to maintain composure in stressful situations * Strong
customer service skills * Excellent verbal and written
communication * Analytical, written and data entry skills a must *
Pleasant telephone manner * Strong work ethic with proven
dependability COMPENSATION: $15. 00 per hour BENEFITS:
Medical/Dental/Vision/LTD/Life/PTO/401K CST practices equal
opportunity employment with respect to hiring, placement,
promotion, termination, layoff, transfer, leave of absence,
compensation, training, and all other terms and conditions of
employment. CST does not discriminate against nor make decisions
based on an individualas race, color, ancestry, national origin,
gender, sexual orientation, marital status, religion, age,
disability, gender identity, results of genetic testing, or service
in the military.
Keywords: greatcall, Novi , Customer Service Advisor, Hospitality & Tourism , Novi, Michigan
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