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Retail Fulfillment Associate, Twelve Oaks - Variable Hours

Company: Macy's
Location: Novi
Posted on: January 5, 2022

Job Description:

Immediate Openings - Start Right Away!Competitive Hourly RatesColleague Weekend Bonus Program - earn up to $2.00 more an hour!Schedules to meet your availability!Unlimited $250 Referral Bonus OpportunityEmployee Discount at Macy's AND BloomingdalesOpportunities for permanent positionsAbout:Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities.The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers.Store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's.Job Overview:As a Fulfillment Associate, you will be responsible for driving a great shopping experience for our omni channel customer by supporting the operational activities that drive sales, profit, and excellent customer service. You will collaborate with the store team to deliver results in a friction free shopping environment. Duties include but are not limited to receiving activities, packing and shipping, fulfillment picking, and other duties as needed.Essential Functions:Complete fulfillment orders including picking merchandise, packing & shipping orders, and making in store pickup orders ready for customersLearn and apply packing policies & techniques to ensure every customer receives his/her package in good conditionProcess shippable returns and abandoned in store pickup orderConduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customerMonitor alerts to ensure Ready On Time completion of Buy Online Pickup In-Store (BOPS) ordersPick Not Found merchandise to improve fill rateExpedite aged orders to improve the Speed-to Ship to our customers. Provide an exceptional customer experience by ensuring the customer is always the priorityParticipating in other support functions as neededAssist and satisfy the needs of our in-store and online customerLearn and apply in store tools & technology such as handheld devices, MyShip, and POS systemsEnsure all procedures, policies, and standards are followedPerform all functions in an efficient manner, as directed by the People LeaderRegular, dependable attendance and punctualityQualifications and Competencies:No Education or Experience RequiredStrong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peersResourceful and able to adapt quickly to changing prioritiesResourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing prioritiesAbility to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidaysPhysical Requirements:Position requires prolonged periods of standing/walking around store or departmentMay involve reaching, crouching, kneeling, stooping, color vision and climbing laddersFrequent use of computers and other technology necessary to perform job duties, including handheld electronic equipmentFrequently lift/move up to 50lbsCandidates in Colorado: Click here for Pay Range and here to learn about Benefits.Candidates in Connecticut: Click here for Pay RangeCandidates in Nevada: Click here for Pay RangeSTORES00

Keywords: Macy's, Novi , Retail Fulfillment Associate, Twelve Oaks - Variable Hours, Hospitality & Tourism , Novi, Michigan

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