Embedded Engineer

Company: Harman Connected Services
Location: Novi
Posted on: March 21, 2020

Job Description:

Job Description The Embedded Engineer is responsible to interface with the customer to implement and integrate solutions and provide post-sales support. The responsibilities would include customer facing, hands-on activities and coordinating with our RD department in order to address customer problems in a timely manner. Primary markets are targeting the automotive industry and IOT. The ideal candidate will possess deep technical skills, support orientation and can-do attitude. Key responsibilities Being the first line of support for the customer Providing support and troubleshooting to customers during software integration and validation Manage case tracking, prioritization, and escalations to global support RD Handle stressful situations with competing deadlines Develop demonstrations based on the products on various platforms Providing support to sales team qualifying new opportunities What You Need Ability to effectively communicate technical topics Strong problem solvingdebugging capabilities Knowledge of C language (C++Javapython ndash are an advantage) At least 3 years of experience as a software engineer Experience with embedded OS development (e.g. QNXLinuxAndroid ) Experience and knowledge of embedded software A 4-year college degree or more Abilitydesire to travel as needed Excellent customer service communication skills in English Must be able to work flexible hours according to customersrsquo needs Advantages Knowledge of automotive embedded control systems Automotivemobile industry experience Experience with OMA-DM Development experience and knowledge of hardware controllers Experience working with global accounts

Keywords: Harman Connected Services, Novi , Embedded Engineer, IT / Software / Systems , Novi, Michigan