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Enterprise Oracle Functional Lead

Company: Dana
Location: Novi
Posted on: January 5, 2022

Job Description:

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.The Enterprise Oracle Functional Lead is responsible for managing and sustaining the Global Oracle EBS and ASCP applications. Responsible for leading a global team for customer support and incident troubleshooting. Manage Global Oracle EBS R12 configuration and development within industry-standard practice processes for change and release management. Lead the improvement of the solution from ideation through development and deployment. Working with Oracle and Accenture, Dana's core ERP partners, on the management and monitoring of Oracle EBS environments.-- This position can be located in either Novi, MI or Maumee, OH.PRIMARY DUTIES AND RESPONSIBILITIESDelivery, support, security, management, cost, metrics, and continuous improvement of global Oracle Applications ERP.Help communicate our vision and strategy for the Global Oracle R12 EBS Application.Ensure robust governance and management system of controls for Oracle at Dana.Ensure implementation methodology is adhered to and provide quality assurance over deliverables.Lead application support best practices to implement, control, and coordinate an outsourced, global support team.-- Provide support on a 24x7x365 basis for our application environments.-- Focus on creating a single, global view of required support by application, ensure applications are available and reliable, ensure any approved enhancements are executed and delivered with quality, and develop a cost of ownership by application. Advise and influence the business across various regions, IT leadership, peer service teams, and all other stakeholders on functional matters, projects, and strategic direction related to the global Oracle ERP applications operations environment, products and delivered services.Provide guidance on architectural changes, application support models, and operational improvements to the global application portfolio, while reducing overall costs.-- Provide the KPIs and metrics for Oracle ERP sustainability modelAs system changes are implemented, help ensure effective change management through the organization and drive alignment and sponsorship with key Company stakeholdersManage the teams supporting day-to-day operation and control of all application software, processes, tools, and outsourced personnel within the application environment to agreed service levels and system performance metric targets.-- Provide documentation for all application environments with their respective data flows.Develop continual service improvement plans to ensure application services adequately support business needs.Manage the processing, coordination, and timely response to service request tickets that are assigned to the application teams.-- Develop and execute a cost effective and substantial strategy for Application Decommissioning and Data Archiving / Retention ModelPerforms all other duties as assignedEDUCATION AND QUALIFICATIONS Bachelor's Degree required, preferably in a related discipline such as Information Systems, Engineering, Computer Science or Business. Program Management experience with large, Oracle EBS/ASCP implementations and support10+ years of progressive IT Oracle Applications leadership position Significant experience in managing an external outsourced application support environment a strong plusExperience in resolving complex business, system, change management and program delivery challengesMust have good verbal and written communication skillsProject lifecycle delivery skills, project management support, methodology, documentation, testing, post-production support and knowledge transferVendor management experience and skills and responsibility for success of multinational vendor teams.-- Use of ITIL like processes for change, incident, demand and problem management.SKILLS AND COMPETENCIESStrong Oracle functional acumen; with deep level expertise with two or more of following tracks OTC, PTP, PTM including ASCP and FIN of Oracle EBS R12 application Experience in managing offshore functional and development activities from design through user acceptanceStrong process design skills; knows how to apply process analysis, design tools and techniquesPeople management skills; fosters good relationships with team membersStrong presentation skills; creates appropriate oral and written communications for a variety of audiencesExcellent time management and organizational skills; attention to detailGood interpersonal skills to work with people at all levels within and outside Dana in a professional manner.Excellent problem-solving skills, including ability to identify and resolve issues and challenges.Strong personal computer skills requiredKEY COMPETENCIESHighly collaborative and team-oriented approach to work.Able to align talent to company's strategyDemonstrates ability to develop self and othersShows evidence of continuous learningDemonstrates performance leadershipDemonstrates a strong customer focus through planning and actionsActs with initiative and urgencyShows the ability to be a change leader with adaptability and continuous improvementAbility to hold oneself and other accountable for resultsDemonstrates the ability to leverage all available resources to achieve resultsWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.--Unsolicited Resumes from Third-Party Recruiters--Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.---Requisition ID27762---Posted11/29/2021-IT (60)-United States-MI-Novi-Full Time Regular-

Keywords: Dana, Novi , Enterprise Oracle Functional Lead, IT / Software / Systems , Novi, Michigan

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