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HomeGoods-Novi Merchandise Associate

Company: The TJX Companies, Inc.
Location: Novi
Posted on: November 13, 2020

Job Description:

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.Responsibilities:Role models established customer experience practices with internal and external customersSupports and embodies a positive store culture through honesty, integrity, and respectAccurately rings customer purchases/returns and counts change back to customer according to established operating proceduresPromotes credit and loyalty programs during customer interactionsMaintains and upholds merchandising philosophy and follows established merchandising procedures and standardsAccurately processes and prepares merchandise for the sales floor following company procedures and standardsInitiates and participates in store recovery as needed throughout the dayMaintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire storeProvides and accepts ongoing recognition and constructive feedbackAdheres to all labor laws, policies, and proceduresSupports and participates in store shrink reduction goals and programsParticipates in safety awareness and maintenance of a risk-free environmentPerforms other duties as assignedRequirements:Possesses excellent customer service skillsAble to work a flexible schedule to support business needsPossesses strong organizational skills with attention to detailCapable of handling multiple tasks at one timeAble to respond appropriately to changes in direction or unexpected situationsPossesses strong communication skillsCapable of lifting heavy objects with or without reasonable accommodationWorks effectively with peers and supervisors to accomplish tasksRetail customer experience preferredAt HomeGoods, we embrace the unknown----with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different-here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: HomeGoods Store 0206 -- 43635 West Oaks Drive -- Novi -- MI -- 48377Nearest Major Market: Detroit

Keywords: The TJX Companies, Inc., Novi , HomeGoods-Novi Merchandise Associate, Other , Novi, Michigan

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