NoviRecruiter Since 2001
the smart solution for Novi jobs

Macy's At Your Service Center - Seasonal Associate, Part Time: Twelve Oaks Mall

Company: Macy's
Location: Novi
Posted on: November 23, 2020

Job Description:

Overview: -- The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards. -- In order to present our customers with the best holiday shopping experience, many of our Seasonal associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day! -- Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving. -- Essential Functions:

  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own
  • Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
  • Provide an exceptional customer experience by ensuring the customer is always the # 1 priority
  • Acknowledge Customers in a friendly and helpful manner upon Customer's entry into the area
  • Be knowledgeable of POS/MPOS procedures and proficient in all transactions including BOPS Pickup, Customer Returns, Non-Congruent Chits, Search and Send, My Client and More@ Macy's tablet app
  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own
  • Meet our BOPS/Service Level Agreement (SLA) by ensuring the BOPS collection area-- is organized and the Customer pick up experience is friction-free
  • Handle all returns professionally, --with sincerity and enthusiasm
  • Demonstrate knowledge of store products and services to drive sales and minimize returns
  • Sell gift cards and work to resolve customers' Macy's card issues, as needed
  • Process merchandise returns per merchandise presentation and non-congruent standards, to ensure efficient placement back on the sales floor or transfer to the receiving location
  • Follow store's audit policies and procedures
  • Adhere to Asset Protection and inventory control and compliance procedures
  • Follows shortage programs and procedures
  • Perform these functions in an efficient manner, as directed by the Supervisor, while maintaining regular, dependable attendance and punctuality Qualifications: -- Education/Experience:
    • High School degree or equivalent.----
    • At least one year of customer service experience. Communication Skills:
      • Excellent written and verbal communication skills.----
      • Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills:
        • Basic math functions such as addition, subtraction, multiplication, and division.
        • Able to use a calculator. Reasoning Ability:
          • Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands:
            • This position involves constant moving and standing.
            • Involves standing for at least two consecutive hours.
            • Involves lifting at least 30 lbs.--
            • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.--
            • May involve reaching above eye level.
            • Involves close vision, color vision, depth perception, and focus adjustment.Other Skills:
              • Strong organizational skills.--
              • Must be able to multitask in a fast-paced environment.
              • Must be able to collaborate and function as a member of a team.
              • Must possess a strong sense of urgency.
              • Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours:
                • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs.This job overview is not all inclusive.-- In addition, Macy's, Inc. reserves the right to amend this job overview at any time.-- Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.-- Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with----and--.

                  --

Keywords: Macy's, Novi , Macy's At Your Service Center - Seasonal Associate, Part Time: Twelve Oaks Mall, Other , Novi, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


School Bus Driver
Description: Now Hiring Part-Time School Bus Drivers in Saginaw, MI-- 15/HR Starting Wage amp Free CDL Training At First Student, our Bus Drivers are an integral part of the communities they serve. They are (more...)
Company: First Student
Location: Saginaw
Posted on: 12/4/2020

CDL-A Dedicated Truck Driver: HOME WEEKLY
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity with
Company: US Xpress
Location: Saginaw
Posted on: 12/4/2020

TransAm Trucking Owner Operator Truck Driver Jobs
Description: New Drivers Are Now Eligible For 2,500 In Sign-On Incentives TransAm Trucking, a leading refrigerated carrier, has owner operator truck driver opportunities available now for CDL-A drivers Apply (more...)
Company: Trans Am
Location: Saginaw
Posted on: 12/4/2020


TransAm Trucking Recent CDL Graduate Company Truck Driver Jobs
Description: New Drivers Are Now Eligible For 2,500 In Sign-On Incentives TransAm Trucking is searching for recently graduated CDL truck driving school students who are interested in long-haul truck driving opportunities. (more...)
Company: Trans Am
Location: Saginaw
Posted on: 12/4/2020

CDLA Driver Jobs
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity with
Company: US Xpress
Location: Saginaw
Posted on: 12/4/2020

Truck Driver - Class A CDL - Dedicated
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity with
Company: US Xpress
Location: Saginaw
Posted on: 12/4/2020

Doordash: Delivery Driver - No Experience Needed
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Saginaw
Posted on: 12/4/2020

Merchandise Associate
Description: Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement (more...)
Company: TJ Maxx
Location: Saginaw
Posted on: 12/4/2020

CDL-A Experienced OTR Truck Drivers
Description: Job Description: VARIANT OFFERS INDUSTRY LEADING PAY AND MANY MORE
Company: Variant
Location: Saginaw
Posted on: 12/4/2020

Commercial Truck Driver Jobs
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity with
Company: US Xpress
Location: Saginaw
Posted on: 12/4/2020

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Novi RSS job feeds