Client Care Receptionist (Part-Time)
Company: Ideal Image
Location: Novi
Posted on: June 6, 2021
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Job Description:
Ideal Image is
North America’s #1 Skin, Face and Body MedSpa for
non-invasive aesthetic services that help you look and feel your
best. Our goal is to help our clients achieve life changing
results, whether it’s getting rid of unwanted hair, to prevent or
address the signs of aging with healthier, more youthful skin, or
to improve your body shape. Being a part of the team gives
you the opportunity to watch our clients change their lives for the
better. All services are safe, effective, FDA cleared
procedures that are tested in our research and development
center. Meet and greet
all incoming clients. Ensure that the reception/front desk area and
telephones are being covered properly. Persuade clients to schedule
a complimentary consultation for treatment services in concert with
the Ideal Image sales process and in accordance with established
sales goals. Foster and nurture positive relationships with
clients. Ensure all procedures, practices, client interactions, and
environmental factors unequivocally promote and achieve a favorable
client experience. Essential
functions include, but are not limited to, the
following: • High School
Diploma/GED or Bachelor’s degree from an accredited
institution. Successful
sales experience may be substituted for academic
credential. • 1-2 years of
customer service experience, preferably in a spa or high-end retail
environment. • Ability to
multi-task, use personal judgment, utilize strong decision making,
analytical and follow-up skills • Must
maintain a high attention to detail. WHY
IDEAL IMAGE? Compensation: Additional
benefits: If you are
interested in joining a company that values its employees and
encourages job ownership in a supportive environment, please apply
today! To learn more about IDEAL
IMAGE and our services please visit us
at: http://www.idealimage.com.
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Interacting with clients in a friendly and professional
manner.
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Checking clients in and out of their appointments, pulling charts
and filing.
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Answer phones and schedule client appointments.
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Master a basic understanding of each service offering.
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Upsell new areas/services to current clients in order to hit
individual monthly target.
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Assist with local marketing events as needed.
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Act as liaison between face skin and body specialists and treatment
providers.
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Collecting and handling payments.
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Confirmation and follow up calls.
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Knowledge of Salesforce (data entry, usage etc.)
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Ordering office supplies.
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Assist with new clinic openings as needed.
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Other duties as assigned.
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Proficient with personal computers and contemporary software
applications (MS Office Suite, Internet Explorer, etc.)
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Compelling interpersonal and communications skills (verbal and
written), strong ability to influence and build rapport
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Strong guest service orientation
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Rapid learner with the ability to grasp concepts and
protocols
Keywords: Ideal Image, Novi , Client Care Receptionist (Part-Time), Other , Novi, Michigan
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