Warehouse Logistics Support Specialist
Company: Greatcall
Location: Novi
Posted on: February 20, 2021
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Job Description:
*POSITION:* Commercial Logistics Support Specialist
*DEPARTMENT:* 535 : Commercial Logistics *REPORTING SUPERVISOR:*
Senior Manager, Supply Chain & Installation *DIRECT REPORTS:* No
*FLSA**:* Non-Exempt *EMPLOYMENT STATUS:* Direct Hire *TRAVEL
REQUIREMENTS: *N/A* * *SCHEDULE:* Standard business hours *ABOUT
THE TEAM* This team works closely with all departments at Best Buy
Health Inc. and outside vendors. Their main responsibilities
include supporting commercial products, order processing,
refurbishment, unit programming, internal product testing, and
shipping and receiving duties. *ABOUT THE JOB* As a Commercial
Logistics Support Specialist, your primary responsibilities will
include the resolution of issues related to the accurate and timely
processing of daily in-house customer product orders, kitting of
commercial products, shipping and receiving functions, and proper
documentation as required to update actions in internal systems.
*RESPONSIBILITIES * * Inventory tracking, reporting, ordering, and
reconciliation of products * Kitting of commercial products,
including collecting individual bulk items and packaging them
together to create finished goods to support commercial orders *
Fulfill accessory orders submitted * Assist in shipping and
receiving activities, which include, but are not limited to,
opening incoming shipments, packaging commercial orders, and
preparing outgoing product shipments * Review order processing to
understand exceptions and assist in researching and correcting
those exceptions * Process daily cancellations, address updates,
installer supplies, installer inventory updates, and rerouting *
Provide assistance to supplier/manufacturer with product warranty
issues * Print and cut all product collateral * Other duties as
assigned *QUALIFICATIONS* *Education:* High school diploma or GED
required *Certification(s):* N/A *Experience: * * Minimum 6 months
of experience in a product-based product environment required *
Minimum 6 months of experience in a logistics/quality
assurance/customer service-based environment required * Minimum 6
months of experience supporting Customer Service systems required *
Prior experience in the wireless/telecommunications industry
preferred *Knowledge/Skills/Abilities: * * Computer skills
including typing and prior experience using Microsoft Office Suite
*Personal Attributes:* * Strong sense of urgency * Results oriented
* Trustworthy and able to handle confidential information *
Resourceful and able to multitask * Team player with the ability to
develop positive working relationships with peers * Ability to set
priorities and stay focused * Ability to learn new technologies
quickly * Approachable
Keywords: Greatcall, Novi , Warehouse Logistics Support Specialist, Professions , Novi, Michigan
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