Senior Solutions Analyst - Production Equipment
Company: Canon USA
Posted on: April 10, 2021
Location: US-MI-NoviRequisition ID: 24427Category: Product
SupportPosition Type: Full-TimeOverview
Responsible for providing expert technical advice, consulting to
sales teams and customers in design, implementation, a post-sales
support of complex and enterprise software solutions and
professional services. Provide technical support in sales
presentations, customer training, and the delivery of professional
Assist the sales team with the evaluation of prospective customers,
account strategy, and possible enterprise printing applications
solutions; and then participate in sales calls. Participate in
on-site visits to customers for meetings, surveys and inspections.
Meet with customer IT staff as technical advisor. Assist with RFP
responses and provide on-going project management support on large,
complex, diverse and challenging solution architecting and
implementation. Assist in the installation and integration of
products and product applications. Responsible for generating
professional services revenue streams independent of equipment and
software sales, conducting customer training classes, and providing
installation and integration direction of advanced Color Solutions.
In addition, will participate in the preparation of large, high
value sales proposals; ensuring configurations are complete and
accurate. Interfaces with the sales team as a technical advisor
during sales cycle of software workflow solutions through
professional services. Trains customers on all products, through
the use of Professional Services, not covered by Product
Bachelor's degree in a relevant field or equivalent experience
required, plus 7 years of related experience.
- Relevant business experience relating to printing pre-sales/post-
sales support in Large Format, office and production environments.
Understand and be comfortable in using the Adobe Creative Suite
product, Quark Xpress and/or other standard Color composition and
management tools and respective file formats (JPEG, TIFF. EPS,
- Extensive travel may be required, up to 70% travel with overnight
stays (valid drivers' license and acceptable driving record
necessary). Certain minimum auto insurance coverages are
- Additional Datastream knowledge AFP, VIPP, PPML and LCDS/Metacode
- Understanding of complex systems solutions, integration and
networking in Windows, UNIX & Macintosh environments
- Understanding of color profiling systems, screening sets, color
- ICC profiles and their effect on color gamut across various
- Expert in Acrobat Professional
- Distiller and Enfocus Pitstop in regards to advanced PDF and
PostScript file editing capabilities.
- Networking experience including WAN/LAN, TCPIP and network
required. Network certification preferred.
About our Company - Canon Solutions America provides industry
leading enterprise, production, and large format printing
solutions, supported by exceptional professional service offerings.
With the technology offerings of the Canon and Oc-- brands, Canon
Solutions America helps companies of all sizes find ways to:
improve sustainability, increase efficiency, and control costs in
conjunction with high volume, continuous feed, digital and
traditional printing, and document management solutions. A wholly
owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is
headquartered in Melville, N.Y. and has sales and service locations
across the U.S.
Canon Solutions America offers a competitive compensation package
including medical, dental, vision, 401(k) Savings Plan, profit
sharing, success sharing, educational assistance, recognition
programs, vacation, and much more.
We are an EEO/AA employer. Minority/Female/Individuals with
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Keywords: Canon USA, Novi , Senior Solutions Analyst - Production Equipment, Professions , Novi, Michigan
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