Account Representative

Company: ICONMA
Location: Novi
Posted on: September 11, 2023

Job Description:

- Primary Sales window/lead for New Models Coordination. Serve as conduit between internal PC, Manufacturing, Project Management teams and Customers to manage trial orders, forecast, logistics and inventory with subsidiary companies and customers in North America, Japan (HQ), Canada & Mexico.
- Represent Sales Dept in weekly cross functional meetings to update the Team on status of New Model Orders, Customer Expectations, etc. Prepare and distribute agenda and meeting minutes.
- Primary window for accounting department to resolve all non-conforming invoice conditions, open Account Receivables conditions. Coordinate internal department review and resolution.
- Play key role in the development of and maintenance of customer asset management tool.
- Prepare internal documentation such as requests for invoicing, shipment reports, etc.
- Play key role in Sales Dept cost recovery activities (Pkg Expenses, Engineering Services, Freight claims, etc.)
- Maintain Oracle system with latest information such as new part numbers, pricing, and PO.
- Support achievement of sales budget, company goals and direction by establishing strong working relationships with customers and achieving #1 customer evaluation for quality and performance.
- Play a key role in the product end of life management activities.
- Conduct sales planning including data analysis and reporting.
- Support EDI systems maintenance with customers as necessary
- Support preparation of Business Review & customer meeting documentation as requested.
- Maintain and update the internal issue log to support sales and marketing programs.
- Maintain and update the key customer contact database for event and meeting invitations.
- Various management support activities including internal & external meeting arrangements, purchasing, special event coordination, etc.
- Follow all quality procedures to maintain compliance with IATF16949 certification standards.
- Support the further development and maintenance of departments IATF16949, J-Sox, and other compliance related activities.
- Supply chain management including demand supply control, inventory, operation, and logistics.
- Order and shipment follow-up.
- Customer interface regarding supply and pricing.
- Internal coordination with our Japan HQ, Mexico factories, and Texas distribution center.
- Sales Report Preparation and Summarizing Support.
- Manage accounts receivable & accounts payment for sales department.

Keywords: ICONMA, Novi , Account Representative, Professions , Novi, Michigan