Customer Service Representative
Company: Installed Building Products
Location: Novi
Posted on: January 11, 2021
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Job Description:
COMPETITIVE PAY: $15-$16/hr. The Company We are a dynamic
industry leader in construction specializing in the sale and
installation of insulation, fireplaces, and gutters. Our success is
built on a commitment to hard work, respect for individuals, and
the continuous delivery of superior customer service. We are the
type of company that people can get excited about working for and
working with! We offer very competitive compensation and benefits,
including medical, dental, vision, 401k with company match,
vacation time, paid holidays, and much more. Apply now if you are
interested in becoming a member of one of the best teams in the
construction industry! What You Can Expect We are seeking an
entry-level Customer Service Representative who is highly motivated
and ready to learn. The prospective duties for this position will
include, but are not limited to: Coordinating incoming/outgoing
customer phone calls Executing and following a full permit request
process with local municipalities Organizing inspections on job
sites Overseeing job costing for completed work by the field team
Consulting with managers to schedule work orders Assisting with and
evaluate problems to provide resolutions for both customers and
field teams Coordinating data entry in multiple systems to manage
and facilitate work order tracking and employee data To Be
Successful 1-3 years of previous administrative support/customer
service experience Proficient in Microsoft Office products
including Word, Excel and Outlook For Your Safety The physical
demands described here represent those that must be met by an
employee to perform the essential functions of this job
successfully. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Must be able to drive a car Lift light to moderate weight IBP is an
equal opportunity employer.
Keywords: Installed Building Products, Novi , Customer Service Representative, Sales , Novi, Michigan
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