Guest Service Agent - Sign on Bonus $500.00
Company: Schulte Hospitality Group
Location: Novi
Posted on: March 19, 2023
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Job Description:
DTMI-28036 Work today, get paid today! Schulte Hospitality Group
believes you should be in control of your income, that's why we're
proud to partner with DailyPay, giving you access to your money
when and where you need it! Schulte Hospitality Group is seeking a
dynamic, service-oriented Guest Service Representative to join our
team! SHG is an organization whose success is rooted in its service
culture. Our mission is to exude hospitality, be respectful and
authentic, prioritize the needs of our internal and external
stakeholders above our own, and continuously strive to make a
positive impact in all we do. We are passionate hoteliers eager to
add like-minded people to our rapidly growing team! What's in it
for you? When you join SHG you'll be part of a team committed to an
inclusive, employee-focused workplace that is invested in your
development. We want you to feel engaged, empowered, and excited to
grow with us. After all, we believe our greatest and most valuable
asset is our people! SHG provides a rewarding, fun and flexible
work environment, exciting perks, a robust benefit package and an
atmosphere designed to encourage and promote career growth within
the company. Our Company: Schulte Hospitality Group is a division
of Schulte Companies, a leading third-party management company with
deep, multi-generational experience in all facets of the
hospitality industry. We are a diverse team of innovative hoteliers
and restauranteurs operating more than 200 locations across 38
states and 3 countries. Our portfolio includes a wide array of
reputable brands like Marriott, Hilton, IHG and Hyatt as well as
many unique, independent, boutique and lifestyle properties and
restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they
arrive, focusing on personal recognition Reviews arrival list daily
and assists in preparing and assembling welcome amenities Escort
VIPs to room and check them in prior to arrival Answer the
telephone within three rings with a smile and answer questions
accordingly or transfer as needed Responsible for issued bank.
Count bank at beginning and end of shift. Ensure that all cash
drops are done in accordance to with proper cash handling
procedures and report all cash over/ shorts to management. Keep
front desk area clean and organized. Assisting with lobby
activation as needed. Utilize proper procedures when handling guest
PPI data. Follow checklist when going through check in or check out
with guest. Always retrieve necessary identification documents and
form of payment upon arrival. Attends promptly to guest needs and
inquiries Perform various other duties as assigned EDUCATION AND
EXPERIENCE Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations Minimum of High
School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer
skills Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members Excellent
time management skills PERKS/BENEFITS Work Today, Get Paid today
with Daily Pay! Track your daily income with updates after every
shift you work Transfer your earnings instantly or next day
Automatically save a portion of your paycheck In addition to Daily
Pay, Schulte Hospitality Group offers a robust selection of
perks/benefits that include, but aren't limited to: Paid Time Off,
Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel
Discounts, 401K, Health/Dental/Vision Insurance,
Short-Term/Long-Term Disability, Flexible Spending Accounts, Health
Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP
Program, Marketplace Discounts at various retailers such as Disney,
Apple, AT&T, Verizon and more, and a flexible and fun working
environment! * Schulte Hospitality Group is an Equal Opportunity
Employer.
Keywords: Schulte Hospitality Group, Novi , Guest Service Agent - Sign on Bonus $500.00, Sales , Novi, Michigan
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