Client Service Representative
Company: Interim HealthCare of Oakland County
Location: Novi
Posted on: March 20, 2023
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Job Description:
General Purpose: To provide continuous improvement of the total
quality of the branch/office as it relates to assisting the Client
Service Supervisor (or designee) with the office operations and the
scheduling of patients/clients requiring unlicensed care.Essential
Functions:--- Assists the Client Service Supervisor (or designee)
in establishing and monitoring compliance with quality and
operations standards.--- Receives referral calls, documents job
orders, assists in staffing orders with qualified personnel, and/or
organizes/reorganizes job schedules for home care personnel.---
Verifies client insurance.--- Ensures all assigned office functions
are completed in compliance with federal, state, local laws and
JCAHO regulations as well as all policies, procedures, and
standards of Interim - - -HealthCare.--- Promotes agency through
education to prospective and existing patients/clients.--- Provides
input to management on improving processes and procedures,
developing recognition and reward programs, and becoming more cost
and time efficient.--- Completes other assignments as requested and
assigned.--- May have access to personal health information ("PHI")
necessary to fulfill the above duties and responsibilities. Access
to use and ability to disclose PHI is further defined by each
organization/department.Minimum Education & Experience
Requirements:--- Associate Degree or equivalent years of training
or work experience.--- One (1) year experience in healthcare,
temporary help, or related industry.Knowledge, Skills & Abilities
Required:--- Proven organizational skills and detail
orientation.--- Ability to multi-task, work under pressure with
changing priorities and short deadlines, and effectively handle a
heavy workload.--- Ability to effectively communicate, both orally
and in writing, with clinical and non-clinical personnel.---
Proficient in current company software programs.Working Conditions
& Physical Effort:--- Work is normally performed in a typical
interior/office work environment.--- Ability to work flexible
schedule and/or evening hours as needed.--- Ability to sit in front
of CPU for long periods of time.--- Physical activity is sedentary
and may require occasional lifting or carrying up to 10
lbs.PandoLogic. Keywords: Customer Service Representative,
Location: Novi, MI - 48376
Keywords: Interim HealthCare of Oakland County, Novi , Client Service Representative, Sales , Novi, Michigan
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